This SMS Privacy Policy describes how Digital Dropkick LLC ("we," "us," or "our") collects, uses, and protects information obtained through our text messaging communications. This policy applies specifically to our SMS/text messaging services and is separate from our general website privacy policy.
When you opt in to receive text messages from Digital Dropkick LLC, we collect your mobile phone number. We may also retain records of messages sent and received for quality assurance and compliance purposes.
Your phone number is used solely for the purpose of sending you service-related text messages, including repair status updates, service follow-ups, appointment reminders, and responses to your inquiries. We do not use your phone number for marketing or promotional messaging.
We do not sell, rent, lease, or otherwise disclose your phone number or messaging data to third parties for their marketing purposes. Your phone number and message data may be shared only with our messaging service provider, Twilio, for the sole purpose of delivering text messages to you. Twilio's use of your information is governed by their own privacy policy.
We retain your phone number and messaging records for as long as you remain an active customer or until you opt out of receiving text messages, whichever comes first. Upon opting out, your phone number will be removed from our active messaging list. Messaging records may be retained for a reasonable period for compliance and record-keeping purposes.
We take reasonable measures to protect your phone number and messaging data from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You may opt out of receiving text messages at any time by replying STOP to any message from us. You may also request information about the data we hold related to your messaging by contacting us directly.
We may update this SMS Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date at the top of this page. Continued receipt of messages after changes constitutes acceptance of the updated policy.
Digital Dropkick LLC
Georgetown, Kentucky
Email: flux@digital-dropkick.com
Copyright © 2023 Digital Dropkick - All Rights Reserved
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